FAQ

Q. Is the silverware you use all vintage/antique? Is any of the silverware new?

A. All the silverware I use to stamp is vintage/antique. It is sourced from antique stores from around the world - and some pieces can be up to 100 years old! Every piece is unique and has its own history - whether they have been stored in their original boxes for many years untouched, or whether they have been used in a previous life and bear fine scratches and minimal tarnish. The condition of the silverware is considered part of the finished product style - however we will endevour to only source the finest and best quality vintage silveware where possible. Occassionally we use new cake servers and cake knives upon request, as these particular pieces can be hard to source as vintage pieces.

 

Q. Do you accept custom orders? And how long will I have to wait for the order to be completed?

A. Yes, we love custom orders! Generally if we have the silverware in stock that you are wanting to be stamped, then we can stamp and post within 48 hours. During busy periods this may extend out to 3-4 days depending on our demand at the time of your placing your order - we will always notify you if it is going to be any longer than this before we post. If your custom order requires us to source a specific piece of silverware, then it may be a couple of weeks to a month to source what you are wanting before we can stamp and post the order. Rush orders are welcome - if you need a last minute order, just let us know and we will endevour to stamp and post same day express.

 

Q. How much is shipping and does this included gift wrapping?

A. Shipping within Australia is charged at a flat rate of $10.00 per order for regular shipping and $13.50 per order for express shipping. Both methods included tracked and signature on delivery via Australia Post. All orders come either gift boxed or gift wrapped depending on the size of the piece. Generally all singles and pairs of forks, spoons, etc.. come gift boxed and larger items such as cake knives and servers come gift wrapped. International shipping is also available.

 

Q. Do you offer wholesale?

A. Yes we do offer wholesale to selected bricks and mortar stores (no online stores). Please use the contact form on the website to submit your enquiry.


 

Q. Where else can we buy Silver Spoon Vintage Products?

 

A. Currently our products are available online via our own website store (simply click the SHOP tab to go shopping). You can also find us online at 'hardtofind.com.au'. In Canberra you can find our products at Shop Handmade, Allara Street, City Walk, Canberra, ACT.


    © 2014Silver Spoon Vintage · Web Design: ChicWeb · Powered by WTSW